Replace clunky phone lines with a modern, secure phone system that your team actually loves to use. Web, desk, or mobile - call from anywhere, analyze everything, and scale without drama.
At Surge Telecom, we believe business communication shouldn’t be complicated. From intelligent call routing to AI-driven analytics, our solutions are designed to keep your teams connected, productive, and always in control.
Auto Attendant (IVR)
Route callers by voice or menu with flexible schedules, multi-language prompts, and automated failover paths.
Call Queues
Smart distribution, skills routing, queue callbacks, and live wallboards for busy teams.
Call Recording
Record on-demand or always; AI transcription turns calls and voicemails into searchable text.
WebRTC Softphone
Make/receive calls in your browser, screen share, file-send, presence, and chat included.
Multi‑Tenant
Run multiple locations or clients on one platform with clean separation and shared policies.
Voicemail-to-Email
Receive voicemails, faxes, and call recordings directly in your inbox or preferred collaboration tools.
Analytics & Reports
Track performance by user, queue, trunk, cost center, and more with exportable reports.
Secure & Reliable
SIP TLS/SRTP support, granular roles, HA/failover options, and carrier-grade routing.
CRM & Integrations
Screen-pop via URL, webhook actions, MS 365/Teams interop options, and API hooks.
Free Standard Wi-Fi Desk Phone
Switching to Surge Telecom has never been easier. As a welcome offer, new clients receive a free standard Wi-Fi desk phone, giving your team instant access to professional-grade communication.
With certified technicians, structured cabling built for scalability, and end-to-end project management, we guarantee a smooth installation process.
Our desk phones are designed to deliver crystal-clear audio, wireless convenience, and the reliability your business demands.
“Surge has been my phone provider for over a year now and we are happy with the customer support and service. Every time I call the office I’m impressed with our professional greeting. Surge did a great job moving us over. I was surprised with how painless the transition was.”
“Surge has been an asset to our company for 3 years now. They have allowed us to do what we do without worrying about things that they are so qualified to do. Mike and his team have been there for us each time we call.”
“My name is Orlando and I am a 26 year employee of Vrdolyak Law Group. I have known Mike for a lot of those years. I observed his work ethic and his employees work ethic. I would highly recommend Mike and his company to anyone who needs services.”
Looking for the best VOIP services for your business?
Get started with Surge Telecom today and experience communication solutions that are tailored to your success.
