Replace clunky phone lines with a modern, secure phone system that your team actually loves to use. Web, desk, or mobile - call from anywhere, analyze everything, and scale without drama.
At Surge Telecom, we believe business communication shouldn’t be complicated. From intelligent call routing to AI-driven analytics, our solutions are designed to keep your teams connected, productive, and always in control.
Auto Attendant (IVR)
Route callers by voice or menu with flexible schedules, multi-language prompts, and automated failover paths.
Call Queues
Smart distribution, skills routing, queue callbacks, and live wallboards for busy teams.
Call Recording
Record on-demand or always; AI transcription turns calls and voicemails into searchable text.
WebRTC Softphone
Make/receive calls in your browser, screen share, file-send, presence, and chat included.
Multi‑Tenant
Run multiple locations or clients on one platform with clean separation and shared policies.
Voicemail-to-Email
Receive voicemails, faxes, and call recordings directly in your inbox or preferred collaboration tools.
Analytics & Reports
Track performance by user, queue, trunk, cost center, and more with exportable reports.
Secure & Reliable
SIP TLS/SRTP support, granular roles, HA/failover options, and carrier-grade routing.
CRM & Integrations
Screen-pop via URL, webhook actions, MS 365/Teams interop options, and API hooks.
Free Standard Wi-Fi Desk Phone
Switching to Surge Telecom has never been easier. As a welcome offer, new clients receive a free standard Wi-Fi desk phone, giving your team instant access to professional-grade communication.
With certified technicians, structured cabling built for scalability, and end-to-end project management, we guarantee a smooth installation process.
Our desk phones are designed to deliver crystal-clear audio, wireless convenience, and the reliability your business demands.
